MyTaproot Terms of Services

Welcome to MyTaproot! These Terms and Conditions (the “Terms”) set forth our mutual agreement as to your rights and responsibilities when you use MyTaproot's websites and services that link to these Terms (the “Services"). By using any Services, you are agreeing to these Terms. By extent, you are also agreeing to comply with MyTaproot's Community Rules. These documents contain important information about your rights and your responsibilities when you use our Services and should be read carefully.

Your privacy is very important to us. Our Privacy Policy sets forth important information regarding how we collect, process, use, and share your data and is incorporated by reference herein. Please read the Privacy Policy carefully.

Important Things for You to Understand When You Use MyTaproot Services

  1. You always maintain ownership of your data; however, your data may be used for purposes set out in our Privacy Policy and these Terms.
  2. In the process of your birth family search, unpleasant truths may be discovered, including those detailed in our Risk Statement.
  3. In hopes of constantly improving our Services, your data may be used to enhance the user experience or develop new programs. Unless expressly stated otherwise, each new feature that we add to the Services will also be subject to these Terms.
  4. You may at any time request to delete your data and account, as described in our Privacy Policy
  5. In agreeing to MyTaproot's Terms and Services, you also agree to BaoBei Hui Jia's Terms and Services listed here.

Our Services are very diverse, so sometimes additional or separate terms may apply. Any additional terms will be specified with the relevant Services, and those additional terms become a part of your agreement with us if you use those Services. Separate terms may also apply to special offers or promotions, and if the rules of a promotion or special offer conflict with these Terms, those special terms will prevail. We are constantly changing and improving our Services, and thus we may add or remove functionality or features from the Services and we may suspend or stop a Service altogether. If you have any questions about these Terms or our Services, please contact us.


1. Eligibility to Use the Services
You need to create an account to use the Services. To protect your MyTaproot account, please keep your password confidential. You must provide accurate, complete and current registration information when you register. The Services are intended for adults in the countries where they are being offered.

MyTaproot Services: Our Services are intended for adults over the age of 18. Children under the age of 18 are not permitted to use any Services. We do not knowingly seek or collect any Personal Information directly from individuals under the age of 18 without written parent or guardian consent. If MyTaproot becomes aware that we have unknowingly collected any personal data directly from a child under the age of 18 without parental or guardian permission, we will take commercially reasonable efforts to delete such data from our system.

2. Your Use of the Services
Requirements for Using the Services: In exchange for your access to the Services, Members agree:

  1. To comply with MyTaproot's Community Rules;
  2. To comply with all applicable laws;
  3. Not to resell the Services or to resell, reproduce or publish any content or information found on or provided as part of the Services, except as explicitly described in these Terms;
  4. Not to circumvent, disable or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein, including with bots, crawlers, spiders, data miners, scraping or other automatic access tools;
  5. You are responsible for all usage and activity on the Services made via your account; and
  6. You will contact us if you suspect your account has been breached or used without your authorization.

3. Cancellations and Suspensions for MyTaproot Services
You may request to cancel your account at any time.

4. Content Used in the Services
MyTaproot Content: The Services contain photos, videos, documents, records, indexes of content, and other content that are owned by or are licensed to MyTaproot. We refer to this content as “MyTaproot Content.” Except for websearch records, which are governed by the third parties that host the records, all MyTaproot Content is owned by or licensed to us and may be used only in accordance with these Terms. You may use the MyTaproot Content only as necessary for your personal use of the Services, and download the MyTaproot Content only as search results relevant to that use or where expressly permitted by MyTaproot.
With respect to MyTaproot Content, you agree:

  1. To keep all copyright and other proprietary notices on any MyTaproot Content you download or print; and
  2. Not to distribute, republish, or sell portions of any MyTaproot Content.

Public Domain Content: Some MyTaproot Content may be in the public domain, and yet also subject to restrictions on reuse. We refer to MyTaproot Content in the public domain as “Public Domain Content.” You are free to use a small portion of individual photos and documents that are Public Domain Content, but you must obtain our written permission to use more than a small portion of these collections. If you have any questions about your use of Public Domain Content, please contact us.

Personal Information and Member Provided Content: When you use the Services, you provide us with different types of information (“Member Provided Content”). For an explanation of Personal Information and a description of the types of Personal Information you may provide to us, see our Privacy Policy. You may ask us to delete your Personal Information as explained in our Privacy Policy. With respect to Member Provided Content, you agree that:

  1. You are solely responsible for your Member Provided Content;
  2. You represent and warrant that you have all the necessary rights to upload or post your Member Provided Content and that your Member Provided Content complies with the MyTaproot Community Rules;
  3. You will provide MyTaproot, upon our request, with any documentation necessary to evidence your compliance with these Terms; and
  4. Any Member Provided Content that you have made public or shared may be used by other members as part of, or in conjunction with, the Services. We will not be required to remove any information or Member Provided Content that you have made public or has otherwise been shared on the public profiles of other members.

MyTaproot has no responsibility or liability related to Member Provided Content. While we do not routinely monitor Member Provided Content that is uploaded or posted to the Services, we do reserve the right to do so and to use automated tools that monitor Member Provided Content for violations of these Terms, including, the MyTaproot Community Rules. We reserve the right, but do not have the obligation, to remove or disable access to any Member Provided Content that we believe violates these Terms, including the MyTaproot Community Rules.
If you have concerns that Member Provided Content posted by other members may infringe your rights, contain illegal material, or violate these Terms please contact us in writing. We are also sensitive to the copyright and other intellectual property rights of others, and thus consider any violations of such rights or any other, relevant laws to be violations subject to deletion any other remedies under applicable Colorado or U.S. law.

Ownership of Personal Information and Member Provided Content: You own your Personal Information and Member Provided Content, but we need certain rights from you to use that information and content. By using the Services, you grant us the right to collect, host, transfer, process, analyze, communicate and store your Personal Information in order to (a) provide the Services to you and other users, (b) for the purposes described in these Terms and our Privacy Policy, and (c) for any other lawful purpose to which you  agree. Also, by submitting User Provided Content through any of the Services, you grant MyTaproot a sublicensable, worldwide, royalty-free license to host, store, copy, publish, distribute, provide access to, create derivative works of, and otherwise use such User Provided Content to the extent and in the form or context we deem appropriate on or through any media or medium and with any technology or devices now known or hereafter developed or discovered. This includes the right for MyTaproot to copy, display, and index your User Provided Content. MyTaproot will own the indexes it creates. We will also have the right to continue to use your User Provided Content, even if you stop using the Services, but only as necessary for us to provide and improve the Services.

Copyright and Trademark Notice: Each of the Services is protected by copyright as a collective work or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. The trademarks, service marks and logos contained in the Services are owned by or licensed to us. We and our licensors retain title, ownership and all other rights and interests in and to all MyTaproot Content in the Services.

5. Termination or Suspension of Your Account
MyTaproot retains the right to limit, terminate, or suspend your access to the Services (“Account”) if you breach or act inconsistently with these Terms or the MyTaproot Community Rules as determined in the sole discretion of MyTaproot. You reserve the right to terminate your account at any time.

6. Modifications to these Terms
We have the right to modify these Terms or any additional terms that apply to a Service at any time, including to reflect changes to the law or changes to our Services. We will notify you of any material changes by posting information through the Services or via email. Such material changes will not apply retroactively and will become effective thirty days after they are posted, except that changes addressing new functions in the Services or changes made for legal reasons will be effective immediately. Your continued use of the Services after a change to the Terms will mean you accept the changes. If any changes are unacceptable to you, you may stop using the Services and, if applicable, terminate your membership pursuant to item 5.

7. Risk Statement
By using MyTaproot Services, you acknowledge that there are risks inherent in using the Services, including but not limited to those listed below.  You further acknowledge and agree that MyTaproot is not responsible for any risks related to the Services, and you are knowingly and voluntarily assuming responsibility for all such risks, including but not limited to the following risks:

  1. Birth family matches are not guaranteed at any time and the Member is voluntarily placing certain amounts of time, emotion, and money at risk by using MyTaproot Services.
  2. A birth family search may cause psychological and physical harm and carry unknown consequences for the Adoptee/Adoptive Family and the Birth Family.
  3. Unwanted details regarding the abandonment/relinquishment of the Adoptee may be discovered and cause emotional or physical harm to the Adoptee/Adoptive Family or Birth Family
  4. Inaccuracies may be discovered in the Adoptees Adoption File or the circumstances surrounding relinquishment/abandonment of the Adoptee.  You may learn information about yourself or Birth Family that you did not anticipate. This information may evoke strong emotions and has the potential change your life and may have social, legal, or economic implications.
  5. Though MyTaproot's DNA partners require all potential birth families to sign an agreement stating that they will not, it is possible that a Birth Family may pursue legal guardianship of the Adoptee.
  6. MyTaproot will not be held responsible or liable, if any legal process is initiated by the Adoptee/Adoptive Family, Birth Family, or any other party involved.
  7. A Birth Family may or may not want to initiate contact with, or maintain a relationship with the Adoptee/Adoptive Family.  MyTaproot cannot guarantee the motives of the Birth Family.

Members understand, acknowledge, and agree that, by using MyTaproot's Services, they are evidencing full understanding of the risks involved as outlined above and other risks that may not be contained in these Terms, but are reasonably associated with the use of our services.

8. Your Indemnity
You agree that you will indemnify and hold MyTaproot, our employees, and our agents harmless from any claims, losses, damages, costs, or other expenses (including attorney's fees) that result from your use of the Services and (a) your violation of these Terms or other documents incorporated herein by reference; (b) your violation of another person's rights; or (c) any claim related to your Member Provided Content, including a claim that your Member Provided Content caused damage to another person. This indemnification obligation will continue after you stop using the Services. In addition, you release MyTaproot from all claims, demands, actions, or suits in connection with your Member Provided Content, including any liability related to our use or non-use of your Member Provided Content, claims for defamation, invasion of privacy, right of publicity, emotional distress or economic loss.

9. Genetic Information
MyTaproot collects and stores genetic information voluntarily provided by Members who choose to pursue DNA analysis in their birth family search. MyTaproot anonymizes and aggregates this information before translating and sharing this information with DNA labs in China in the pursuit of a birth relative match. Through the anonymization process, MyTaproot strips the genetic information of any personally identifying information. By agreeing to these Terms, you acknowledge and accept that once this information is shared, MyTaproot is no longer responsible for its use or potential misuse.

10. Services Offered by Other Companies
We may offer you the opportunity to purchase services from companies other than MyTaproot. Use of those services will be subject to the terms and conditions of the companies offering the services. Please read those terms carefully. We have no responsibility related to any such third-party services.

11. Controlling Law
If you access the Services, the laws of the State of Colorado and as applicable, those of the United States of America, govern these Terms and the use of the Services. All claims brought in the United States will be subject to the jurisdiction of the courts of the State of Colorado.  

12. Dispute Resolution
If a dispute arises between you and MyTaproot, our goal is to provide a cost-effective means of quickly resolving the dispute. If you have any concern or dispute about the Services, you agree to first try to resolve the dispute informally by contacting us.

For U.S. Customers:
If your dispute is not resolved within 30 days after contacting us, then you and MyTaproot agree that we will resolve it through final and binding arbitration.

Arbitration Rules: To begin an arbitration proceeding, send a certified letter requesting arbitration and describing your claim to MyTaproot at 6920 South Holly Circle, Centennial, CO 80112. Any arbitration will be conducted by the Judicial Arbiter Group (JAG) under its rules and will be held in the State of Colorado.

No Class Actions: You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

Injunctive Relief: If you use the Services in violation of these Terms, you agree that we are entitled to any injunctive remedy or an equivalent type of urgent legal relief in the appropriate jurisdiction.

13. Miscellaneous
Entire Agreement: These Terms, including all rules, guidelines, and other documents incorporated herein by reference, as amended by us from time to time, state the entire agreement between you and MyTaproot regarding your use of the Services and supersede any prior agreements we may have relating to the Services.

Notification of Changes to the Services: MyTaproot may contact you within the Services, via email or physical mail to inform you of changes to the Services or these Terms. You agree that contact in any of these ways will satisfy any legal communication requirements, including that communication be in writing.

Assignment: We reserve the right to assign or transfer our rights and obligations under this Agreement. These terms are personal to you and, as a result, you may not, without the written consent of MyTaproot, assign or transfer any of your rights and obligations under this Agreement. There shall be no third-party beneficiaries to this Agreement.

Severability: The unenforceability of any particular section or clause in these Terms will not affect the enforceability of the remaining Terms. We may replace any unenforceable section or clause with a similar one that is enforceable.

No Waiver: Our failure to enforce any provision of these Terms is not a waiver of our rights under that provision.

These Terms and Conditions were consolidated from separate prior versions. For prior versions of the terms and conditions applicable to the Services, click here.